Terms & Conditions
Please read these Terms & Conditions carefully before using the http://www.joboy.in or its sub-domain websites or Joboy mobile application operated and managed by Serville Technologies Pvt Ltd.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms and conditions. These Terms and conditions apply to all visitors, users and others who access, download, register and use Joboy website/application. By accessing, downloading or using the Joboy website/application you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access website/application.
Intellectual Property Rights
Joboy.in is owned and managed under copyright act by Serville Technologies Pvt Ltd. All aspects of Joboy website and application, such as the designs, transactional flow, look and feel, contents, graphics and images including logo are protected under copyright act. As the law enforces, users are restricted from downloading, reusing, reconfiguring or imitating any of the proprietary material. Any such activity is expressly prohibited without prior permission of Joboy.in or written consent of owner. If Joboy.in identifies that any user engaged in such activities; appropriate legal action may be taken, including without limitation civil, criminal and injunctive redress.
Use of Joboy Platforms (Web/App)
The Joboy.in and its sub-domains are common platform for customers and service providers that may contain profiles, email facility, chat facility, blogs, job/service/product posting, advertisements and other communication channels to communicate with each other or to avail the services. Hence, users may use these facilities only to send and receive messages that are relevant and appropriate to the intended use. Violation of this term may force joboy.in to take appropriate legal action against the user, including without limitation civil, criminal and injunctive redress.
Joboy.in, during the new account registration, may ask customer to share the personal information which is required to deliver the service. Joboy.in assumes customer provides the accurate information about his/her identity, contact information. The given information will be verified during the registration process. Joboy.in only makes a sincere attempt to provide best service to its customers and hence does not take full responsibility of suitability, reliability, timeliness, or accuracy of the Services requested and provided by customers. Joboy.in dos not confirm the identity of customers who they claim to be. If Joboy finds any information wrong or any malpractice, agreement with customer will be terminated with immediate effect.
Service Provider Information
Joboy.in performs the background verification of service providers to ensure the safety and security of customers and the quality standards defined by Joboy to ensure customer satisfaction. Joboy.in enters into Service Level Agreement (SLA) with every service provider during the on-boarding process. This attempt is a sincere effort to ensure the best and effective service to our customers. However, Joboy.in does not take full responsibility suitability, reliability, timeliness, or accuracy of the services provided.
Customer is solely responsible for maintaining the confidentiality of password and service account provided by joboy.in for accessing the offered service. Customer is solely and fully responsible for all activities that occur under the password or account. Joboy.in has no control and expressly disclaims any liability derived therefrom over the use of any customer’s account. If the customer is suspicious about the activities under the account or breach of account, he/she should immediately reach joboy.in to block the account.
Joboy.in reserves the right to suspend or terminate your association with us for violation of any of our policies, posted on the website time to time. The termination will be with prior notice via mail and it will be effective immediately after the delivery of notice. Joboy.in also reserves the right to take legal action, including without limitation pursuing civil, criminal, and injunctive redress, for inappropriate or offensive behavior. Breach or violation of any of the policies will enforce the termination or expiration of the agreement with Joboy.in.
Billing and Payment Policy
Joboy.in offers its customer to pay the service provider/vendor either mobile wallet, online using netbanking/ debit card or by cash. Customer is liable to pay the invoiced amount either during the order completion via online payment facility or during product delivery. Joboy.in takes no responsibility for money paid to Service Provider without our knowledge or we have no control over payments made in cash to Service Provider other than what is agreed between Joboy and customer. Hence it is important that payments to be made directly to Joboy via mobile wallet. We discourage any tips or reward to any of our delivery team however if any customer is doing so is completely based on their own will and decision.
Links to Other Web Sites
Joboy.in may contain links to third-party websites or services that are not owned or controlled by Serville Technologies. Serville Technologies has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Serville Technologies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Joboy.in responsible to deliver the product or service to your desired address as per the request raised by customer on joboy.in web portal or mobile app. Customer is requested to report/inform Joboy.in immediately for any misconduct or unsatisfied behavior of any of our service provider/ delivery team so that we can take necessary action in order to resolve incidents and prevent the occurrence of such incidence in future. However, if the misconduct is falling in the category of breach of law then the customer may deal with that as per the applicable laws directly with the service provider and Joboy.in will not be responsible in such case. Also, if the service provider involves in any criminal activities during the service delivery or at any stage of service cycle the customer, at its own will can take direct action under the laws of the country and also keep us informed on full details of the same. Joboy.in will not be party to any such action.
For more information regarding our delivery, please refer to our shipping policy.
These Terms shall be governed and
construed in accordance with the laws of Country without regard to its conflict
of law provisions. Our failure to enforce any right or provision of these Terms
will not be considered a waiver of those rights. If any provision of these
Terms is held to be invalid or unenforceable by a court, the remaining
provisions of these Terms will remain in effect. These Terms constitute the
entire agreement between us regarding our Service, and supersede and replace
any prior agreements we might have between us regarding the Service.
Joboy.in reserves the right to manage, resolve or decline the disputes with customer. Any disputes raised by customer will be processed by the joboy team and notify the customer on acceptance of dispute, via mail along with complaint number. Joboy team will enquire the complaint and based on the findings customer will be receiving the response from Joboy team within 7 working days from the day of complaint. If the customer is not satisfied with the resolution, the parties agree to resolve the matter amicably vide arbitration under the Indian Arbitration & Conciliation Act, 1996. The venue of the arbitration shall be Cochin, India. The language of the arbitration shall be English.
Changes to the ‘Terms & Conditions’ and Other Policies
Joboy.in reserves the right, at our sole discretion, to modify, delete or replace the terms and conditions or any other policies at any time, with or without prior notice to the customer. . What constitutes a material change will be determined at our sole discretion. We ensure our sincere effort to bring the changes via mail and application to accept the changes. We request the customers and service providers to visit the policies and terms & conditions at a certain frequency to update the same. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Mail- firstname.lastname@example.org | Customer Support Number- +91-8606-62-2277
@ Serville Technologies Pvt Ltd/store.joboy.in/Policy/Terms & Conditions-Ver 0.1 Updated as on 16 August, 2017